State Farm® Insurance Agent Jolene Kahlor Piazza
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leazia Berry
June 20, 2025
5
out of
5
rating by Leazia Berry
"I’ve been with Jolene at State Farm since 2020. A friend actually put me on to her agency. The staff there is amazing and so is Jolene herself. They go above and beyond when it comes to my needs and they aren’t about trying to make the sale. They tell you straight up what to expect. Ive had 3 or 4 accidents since my switch (all but 1 weren’t my fault) and they literally were there to answer all of my questions and even let me know about what is effecting my rate when it increases. I tell everybody close to me when they’re shopping for insurance to call Jolene’s Office, because honestly, I’ve had the best experience with them from shopping around, to moving, and even purchasing new cars. And for busy people or those who hate having to leave the house, I think I’ve only had to go in person maybe 3 times. Any way, I love the team and the customer service is phenomenal !"
Moises Avramidis
June 6, 2025
5
out of
5
rating by Moises Avramidis
"If anyone is looking for a great agency to work with, look no further! You’re treated as a person, not just as another number in the books. They value your time, as well as are extremely proactive with communication and transparency."
We responded:
"Thank you so much for your review! We definitely think our customers are more than a number- they are like family to us! Car insurance is tricky- and we want our customers to know what they are getting, and have a trusted person to talk to! Thanks for taking the time to let others know how you feel! We appreciate it! "
Ciera Williams
June 6, 2025
5
out of
5
rating by Ciera Williams
"Needed to get added on my mom’s car insurance and they had it done so quickly! So easy and super friendly staff."
We responded:
"Thank you so much Ciera! We know how busy everyone is- and we try to take as little of your precious time as possibly- while still making sure we have taken care of you and your needs! Thank you for taking the time to review us! "
Michael Rossman
June 5, 2025
5
out of
5
rating by Michael Rossman
"Couldn’t ask for a better team. Always available and responsive and they put in the hard work to get the most for their clients. I’ve been with Jolene’s team since I learned how to drive and wouldn’t look elsewhere."
We responded:
"Thank you so much for taking the time out of your busy day to leave us a review! We appreciate it- and you! Your loyalty is so special- but not nearly as special as you and your family are to us! Thank you so much for all the years you have been with us. "
Amber Condley
May 30, 2025
5
out of
5
rating by Amber Condley
"Awesome and very helpful team!"
We responded:
"Thank you so much Amber! Especially Maci! She’s the best! Thank you for taking the time to give us a review! "
Christina Salazar
May 28, 2025
5
out of
5
rating by Christina Salazar
"Great costumer service. I was given immediate help when I walked through the door. Staff was very friendly and accommodating"
We responded:
"Thank you SO much Christina! Whether you come in for car insurance as a new customer, or a claim as an existing customer, we promise to always greet you with a smile and treat you like family! We thank you for taking the time to review us! "
Kim Ashmun
May 28, 2025
5
out of
5
rating by Kim Ashmun
"Staff was incredibly informed and polite. Would highly recommend this agency for your insurance needs!"
We responded:
"Thank you Kim! Car insurance and home insurance are confusing and it’s our job to make it less so! Thank you for taking the time to review us! We appreciate you! "
Madison E
May 28, 2025
5
out of
5
rating by Madison E
"This place was wonderful and so easy to work with!"
We responded:
"Hi Madison! We like the new place too! And you are also wonderful! Thank you for the review!!"
Kyle Ashmun
May 28, 2025
5
out of
5
rating by Kyle Ashmun
"Great people to work with!"
We responded:
"Thanks Kyle! You’re pretty awesome to work with too!!"
Michelle Herrera
May 27, 2025
5
out of
5
rating by Michelle Herrera
"This company is absolutely amazing calling for information and the lady helping me was so kind answering all my questions and concerns definitely recommend 10 out of 10."
We responded:
"Thank you so much Michelle! When it comes to car insurance- there are LOTS of things to be concerned about- we want to make sure each of the people we speak to, whether they become customers or not, have the answers they need to make an informed, educated decision. Thank you for taking the time to review us!"
Taylor Oliver
May 27, 2025
5
out of
5
rating by Taylor Oliver
"The team at Jolene Kahlor has exceptional customer service! They are professional and responsive. Definitely recommend working with them!"
We responded:
"Thank you Taylor! We are so lucky to get to work with you, and know you! We appreciate you taking the time to review us! "
Kasey McCarthy
April 8, 2025
5
out of
5
rating by Kasey McCarthy
"Absolutely love the service I have received from Jolene! She is professional and I feel confident they she has my best interest in mind at the best cost I have found!"
We responded:
"Thank you Kasey! Thanks for being a wonderful part of office. We treasure your business and promise to always take care of you and your insurance needs! "
Laila Jerome
March 14, 2025
5
out of
5
rating by Laila Jerome
"Brittany was very nice and helped me with my new car insurance policy. Also got a great rate!"
We responded:
"Nice people and great rates! I couldn’t ask for a better review! We strive to offer friendly, kind service, educate our customers on what insurance is and why we have it, and save money wherever we can! Thank you so much for taking the time to review our office, and Brittany! We appreciate it! "
Jayson B
February 21, 2025
3
out of
5
rating by Jayson B
"very low budget"
We responded:
"Hi Jason! We pride ourselves in knowing each customer, and taking excellent care of the people who call us for a quote. We would love to help to make this a 5 star review! Feel free to reach out to me personally so I can help improve your experience! In this industry, low budget is normally a good thing! Let us know what we can do to help! "
rchristian
February 18, 2025
5
out of
5
rating by rchristian
"First rate operation in all respects! Outstanding customer service year after year! Thank you for making insurance easy!"
We responded:
"Thank you so much! We appreciate the review- especially when it comes from one who knows small business so well! Talk to you soon! "
Annalyse Komoroske Denio
February 10, 2025
5
out of
5
rating by Annalyse Komoroske Denio
"Amazing, knowledgeable staff, always responsive and willing to work with you to get the best coverage at the best rate!"
We responded:
"Thank you so much for your review! We love to help find savings where we can- without sacrificing coverage! Talk to you at your next review!!!"
Dave M
January 8, 2025
5
out of
5
rating by Dave M
"I'm 50 years old and I have NEVER had such a wonderful insurance company! And I've shelled out for the best! Not only are they reasonable but Jolene is very hands on! Don't bother shopping elsewhere, this is home! I love this company!! Absolutely wonderful business. Jolene is hard working, incredibly knowledgeable and very thoughtful. Go to the best!"
We responded:
"Aww! Thank you so much! This made my week! We certainly appreciate you, and love that you feel at home with us! That’s exactly the vibe we are going for! Thanks for being you!"
Lynsey Gillespie
January 8, 2025
5
out of
5
rating by Lynsey Gillespie
"Jolene and her team are professional, helpful, and provide fantastic customer service. Whenever I have had any issue question or problem Jolene has always been quick to respond and help, highly recommend her!"
We responded:
"Thank you so much for your kind review Lynsey! We have always loved working with you! "
Rich W
September 9, 2024
5
out of
5
rating by Rich W
"A great company to do business with."
We responded:
"That you Rich! It was so nice meeting you both! "
ojustracing
June 30, 2024
5
out of
5
rating by ojustracing
"I've been with State Farm since the late 80's in the old location. We moved from the area. So we reached out to Jolene at our new place for auto home and life insurance. While we never have met the team Face to Face, while each and every time we talk they feel like Family!!!! Jolene and the Team keep up the great work. The Olivers."
We responded:
"Thank you so much guys!!!! We feel the same way about you guys! It feels as though we have known you for years! And thank goodness for video conferences! Thank you for taking the time to write a review! We love you guys! "
Edward Currado
June 18, 2024
5
out of
5
rating by Edward Currado
"This office is very knowledgeable and friendly. Excellent customer service from the entire staff. Love the new location well deserved improvement for them all!! Congrats Jolene"
We responded:
"Thank you so much Ed! Thank you for being a partner to us, and helping us take care of customers! We appreciate you, your friendship and your cookies! "
javid alli (Jav)
June 6, 2024
5
out of
5
rating by javid alli (Jav)
"Jolene has been awesome to me for years and the staff is very polite and helpful I recommend to anyone who is looking for good insurance coverage"
We responded:
"Thank you so much Javid! We love working with you- and it has been years now! Thank you so much for sticking with us! We appreciate you so much! "
ben m
May 20, 2024
5
out of
5
rating by ben m
"Better coverage than some companies and excellent communication and information on policy types based on my driving situation. Very personable. Worth contacting if shopping for insurance. Support local! :)"
We responded:
"Thank you Ben! We try to personalize coverage for the individual, not one size fits all! We love to get to know each of our customers! Thank you for the review! "
Janice Bien
March 22, 2024
5
out of
5
rating by Janice Bien
"They are great team always above and beyond. Jolene very professional and honest."
We responded:
"Thank you Janice! That’s so kind of you! You and your family are treasured customers of ours! Be safe in the snow tomorrow! "
Kathleen Ehlinger
January 19, 2024
5
out of
5
rating by Kathleen Ehlinger
"Just love the people who support me here. They have been by my side for over 40 years. That’s a guesstimate but pretty close. I call quite a bit at times and ask lots of questions and always feel like I am heard. They are authentic and honest. What more could you ask for. I’ve compared prices with other companies many times throughout the years and by average I have always felt better with State Farm and particularly with Jolene and Brittany and the rest of the staff. All are genuine. Thank you Kathleen"
We responded:
"Well, with all that you have done four our school and community- we owe you a genuine thank you! We love your loyalty- but also you. You have always been such pleasure to work with, consider ourselves quite lucky to have inherited you! Hope you are doing well! "