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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rich W

Rich W

September 9, 2024

5  out of  5
rating by Rich W
"A great company to do business with."
We responded:
"That you Rich! It was so nice meeting you both! "
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ojustracing

June 30, 2024

5  out of  5
rating by ojustracing
"I've been with State Farm since the late 80's in the old location. We moved from the area. So we reached out to Jolene at our new place for auto home and life insurance. While we never have met the team Face to Face, while each and every time we talk they feel like Family!!!! Jolene and the Team keep up the great work. The Olivers."
We responded:
"Thank you so much guys!!!! We feel the same way about you guys! It feels as though we have known you for years! And thank goodness for video conferences! Thank you for taking the time to write a review! We love you guys! "
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Edward Currado

June 18, 2024

5  out of  5
rating by Edward Currado
"This office is very knowledgeable and friendly. Excellent customer service from the entire staff. Love the new location well deserved improvement for them all!! Congrats Jolene"
We responded:
"Thank you so much Ed! Thank you for being a partner to us, and helping us take care of customers! We appreciate you, your friendship and your cookies! "
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javid alli (Jav)

June 6, 2024

5  out of  5
rating by javid alli (Jav)
"Jolene has been awesome to me for years and the staff is very polite and helpful I recommend to anyone who is looking for good insurance coverage"
We responded:
"Thank you so much Javid! We love working with you- and it has been years now! Thank you so much for sticking with us! We appreciate you so much! "
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ben m

May 20, 2024

5  out of  5
rating by ben m
"Better coverage than some companies and excellent communication and information on policy types based on my driving situation. Very personable. Worth contacting if shopping for insurance. Support local! :)"
We responded:
"Thank you Ben! We try to personalize coverage for the individual, not one size fits all! We love to get to know each of our customers! Thank you for the review! "
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Janice Bien

March 22, 2024

5  out of  5
rating by Janice Bien
"They are great team always above and beyond. Jolene very professional and honest."
We responded:
"Thank you Janice! That’s so kind of you! You and your family are treasured customers of ours! Be safe in the snow tomorrow! "
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Kathleen Ehlinger

January 19, 2024

5  out of  5
rating by Kathleen Ehlinger
"Just love the people who support me here. They have been by my side for over 40 years. That’s a guesstimate but pretty close. I call quite a bit at times and ask lots of questions and always feel like I am heard. They are authentic and honest. What more could you ask for. I’ve compared prices with other companies many times throughout the years and by average I have always felt better with State Farm and particularly with Jolene and Brittany and the rest of the staff. All are genuine. Thank you Kathleen"
We responded:
"Well, with all that you have done four our school and community- we owe you a genuine thank you! We love your loyalty- but also you. You have always been such pleasure to work with, consider ourselves quite lucky to have inherited you! Hope you are doing well! "
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Runkang Chen

November 5, 2023

5  out of  5
rating by Runkang Chen
"Jolene and her team were awesome! I recently transferred my auto insurance from geico to state farm and had a great experience working with Brittany on my insurance. She is so professional that she explained my coverage carefully to me, helped to adjusted it and removed some unnecessary ones. Finally I got a so price-competitive insurance from state farm as compared with geico."
We responded:
"Thank you so much! I am so happy you had such a wonderful experience, as it’s our goal with every customer! We appreciate you taking the time to give Brittany a shout out. It is so nice to be recognized! Talk to you soon! "
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jill boomhower

April 14, 2023

5  out of  5
rating by jill boomhower
"I have been with Jolene since day one. She has always been extremely professional and I have never received anything less then exceptional service from her or her staff. Very hard to find especially these days."
We responded:
"Thank you Jill! You are such a pleasure to work with, and we can't tell you how much we appreciate you! It feels as though we have known you forever. Thanks for being you! "
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Shiela Henderson

March 28, 2023

5  out of  5
rating by Shiela Henderson
"Jolene and her team are awesome! Always helpful, informative and available! I wouldn’t go anywhere else for my insurance needs."
We responded:
"Thank you Sheila! "
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Lan Do

March 13, 2023

5  out of  5
rating by Lan Do
"Great customer service, always available to answer all your questions or concerns. Jolene is the best"
We responded:
"Thank you Lan! "
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Cher Schneider

February 12, 2023

5  out of  5
rating by Cher Schneider
"Jolene and her staff are always helpful and responsive when needed. They also found me great deals for insuring all my items."
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Ross Johnson

February 5, 2023

5  out of  5
rating by Ross Johnson
"I hit a deer and totaled my car. Jolene and her staff were very helpful through out the whole process and making sure that it went smooth and fast. They are alway polite and very friendly. I love doing business with them and would recommend them to anyone."
We responded:
"Thank you so much Ross! We love doing business with you and your family! We are so sorry about the deer, but glad that it worked out well!"
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Sarah Kelly

February 5, 2023

5  out of  5
rating by Sarah Kelly
"There an awesome team. I would recommend anyone to state farm. Jolene an her team know exactly what people need after listening to them. There friendly and easy to talk to. After a couple years with them they've become people I'd call friends."
We responded:
"We would say we call you a friend too! We have loved getting to know you, and watching your life unfold! Congratulations on the baby!"
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TheFreestyle365

February 5, 2023

5  out of  5
rating by TheFreestyle365
"My agent, Brittany, is outstanding and makes everything in the insurance process easier to understand. Brittany has helped me save tons of money with her insight. I would recommend her to anyone!"
We responded:
"Thank you so much for your kind words! Brittany is such an amazing person, and does truly try to educate our customers! We are lucky to have her, and you!"
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Heather Taylor

January 26, 2023

5  out of  5
rating by Heather Taylor
"I have been with state farm for 3 years & anytime I needed Jolene or anyone from this office they were literally right there for me. They truly make you feel like family. Compared to prior insurance company I was with that just made you feel like another consumer. I always tell people to switch to them and call to get info. Thank you for having me the past 3 years and forever more"
We responded:
"Hi Heather! Thanks for your review! We have come to think of so many of our customers as family, you included! Thanks for your loyalty! We can’t wait to continue the journey with you!"
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Debra Freer

December 10, 2022

5  out of  5
rating by Debra Freer
"She is a wonderful agent. She listens and takes great care of the customers needs."
We responded:
"Thank you Debra! We know each customer is different, and will have different needs. Thank you for recognizing that, and for taking the time to write a review! We appreciate you! "
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Steve Kemraj

December 5, 2022

5  out of  5
rating by Steve Kemraj
"They offer amazing services walked me through the whole process with no hassles. Highly recommended 👍🏾"
We responded:
"Thank you Steve! We appreciate the recommendation, and all of the business you and your family have entrusted us with! See you soon!"
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Jeff Gardiner

October 27, 2022

5  out of  5
rating by Jeff Gardiner
"Jolene & her staff are the best! They are always friendly & extremely knowledgeable."
We responded:
"Thanks Jeff! Ditto to you and yours!!"
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J Mohr

October 3, 2022

5  out of  5
rating by J Mohr
"The staff was super friendly. I felt welcomed as soon as I walked in."
We responded:
"Our environment may be a little different than most, with babies around, but we always try to provide a friendly, customer focused environment! Thank you so much for your kind words! We appreciate you!"
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C

August 12, 2022

5  out of  5
rating by C
"Always a great experience, awesome staff. Always finding me savings and keeping in touch. I feel truly taken care of."
We responded:
"Hi Cory! Thanks so much! Hope all is well with you! We appreciate your business, and your kind words!"
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Shelley H

August 4, 2022

5  out of  5
rating by Shelley H
"Jolene was tremendously helpful with getting my information changed from out of state. She is fast, efficient and very kind. I am grateful for her help and prompt response to my policy change. 5*s!"
We responded:
"Thank you so much Shelley! We appreciate it! I’m glad it all worked out (minus the little hiccup at the DMV!) we look forward to working with you guys, and welcome to NY!!!"
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Dave M

June 13, 2022

5  out of  5
rating by Dave M
"I'm 50 years old and I have NEVER had such a wonderful insurance company! And I've shelled out for the best! Not only are they reasonable but Jolene is very hands on! Don't bother shopping elsewhere, this is home!"
We responded:
"Aww! Thank you so much! This made my week! We certainly appreciate you, and love that you feel at home with us! That’s exactly the vibe we are going for! Thanks for being you!"
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Katherine Malek

May 3, 2022

5  out of  5
rating by Katherine Malek
"Amazing staff everyone in the office was extremely helpful."
We responded:
"Thanks Katherine! We appreciate you trusting us with your auto insurance! We look forward to building a relationship with you!"
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Diane Aberle

March 18, 2022

5  out of  5
rating by Diane Aberle
"Jolene and her knowledgeable and friendly staff are committed to providing the best service and savings to their clients. Since I’m new to New York, Brittany’s efficiency and cooperation with car dealership resulted in quick success. Even a few weeks later, she cheerfully answered all of my questions with a smile. A true professional, and kind soul. Thanks"
We responded:
"Thank you so much Diane! My team and I work so hard to be more than just your insurance agent! We hope to build a lasting friendship with our customers, and are so lucky to count you among them! I know Brittany and I have enjoyed all of our conversations! Thank you!"